The 1st French Restaurant Directory that offers online booking.
Customer booking habits change, the challenge is launched : bring new technologies in the restaurants.
The Scandinavian market, a true laboratory to improve our technology. The directory is successfully deployed by a local team, where the online booking market is already mature.
Independent online booking is at the heart of the strategy. A lot of digital specialists get interested in the fabulous potential of online booking. To prevent restaurateurs from becoming dependent on aggregators, TableOnline creates Guestonline : the restaurateur can now allow his clients to book online directly from his own Website, without commission.
The first reservation book on iPad. A restaurant booking diary must be easy to use, performing, secure. To answer these constraints, TableOnline has launched the first iPad app on the market dedicated to restaurateurs.
The challenge launched in 2007 is won ! Online booking is now widely used by restaurateurs and clients. Booking volumes explode. It is time for restaurateurs to take in charge their digital transition. The TableOnline directory closes. Today, GuestOnline offers restaurateurs a tool to defend their independence and retain their clients, without relying on a directory, an aggregator or special offers.
Improve customer service thanks to customer knowledge. The French people have adopted online booking but a restaurateur also needs to know his clients and retain them. He needs a qualified client database for that. Guestonline allows restaurateurs to create a customer database of which they remain the sole owners.
The Guestonline technology in the stars. Guestonline users up until then, the Maison Bras and la Tour d’Argent joined other private investors in the Capital of TableOnline. The objective is to assert Guestonline’s technological edge and develop international growth.
A new logo for Guestonline. Guestonline dynamizes its image : the logo evolves to symbolize our walk alongside restaurateurs. To improve visibility, TableOnline and Guestonline merge under the Guestonline name.
To optimise client reception and its booking management, the Bocuse Group chooses Guestonline. Already a user of the Guestonline technology to manage the bookings of all its restaurants including the Auberge Du Pont de Collonges, the Bocuse Group chooses to invest in Guestonline.
Client experience is at the heart of restaurateurs’ strategy. Supported by Sébastien Bras, André Terrail (Tour d’Argent), Paul Maurice Morel (Bocuse Group) and Caroline Savoy (Restaurant (V)ivre), Guestonline launches the eChefs movement to help the profession enter a digital transition while keeping its independence and controling its costs.
Restaurants of all kinds and a lot of actors in the hospitality sector rely on our technology…