The new reservation
diary

Your client experience will never be the same. Ever.

0 %

of returning clients

0 minutes

saved every day

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less no-shows

The restaurant booking system that helps you focus on your clients 

Guestonline is a revolutionary booking management and client experience system : it’s simple to use and designed in collaboration with restaurateurs. We’ve been helping you with your digital transition for more than 10 years .

Our + : Our support team can be contacted 365 days a year to answer your requests.

Save Time

Floor plan / CRM / Walk-in Management

Simply the most advanced system on the market to manage your restaurant. Centralise all your bookings, log the new ones and place your bookings on your floor plan in an instant, wherever you are.
Renew your tables automatically. Welcome to tomorrow’s tool.

Intelligent Settings

Each restaurant is unique. Customise all your settings and save time by automating your recurring tasks. Bookable hours, availabilities display or validating mode...At last a tool that saves you time.

Prepayment

Save money with pre-payment available on the booking module. Ask for a deposit or a credit card guarantee at the end of each booking to get rid of the no-shows and maintain your revenue. No more food waste or time-loss for your staff.

Optimise your customer service

Fiche client

Enrich your clients' knowledge. Preferences, allergies, reservation history, contact details, birthday etc..recognise your clients and personalise your customer reception thanks to the notes, customised tags and your segmented file.

Joint database for chains

Follow your client’s visit to your different restaurants in real time. Ensure your clients a seamless welcome by crossing notes and preferences you’ve gathered at each visit. Take care of your regular customers even when you’re not present.

Customer Feedback

Listen to your clients. Send them a private opinion request. Analyse their feedback on your service and your cuisine. Understand their expectations.

Reservations 24/7

Your restaurant is bookable anytime, from anywhere, in any languages

Available in various languages 24/7 and 365 days a year, your Guestonline booking module is compatible with all computers, smartphones and tablets. It’s never been that simple to book in your restaurant.

On your Website in one click

Save time and money by installing your booking module in a few minutes. Parameterize it, it will do the rest for you. You’ll only have to validate your first online bookings effortlessly. Plug-in and enjoy.

Gather all your bookings

With Guestonline, centralise all your online bookings from your Website, Facebook page, Instagram account, Google Plus page ….and also the directories The Fork, Michelin, etc.
Visualize the origin of your bookings and regain control on your distribution.

Synchronisation of all your devices

Real-time synchronisation

Your staff can consult the Guestonline booking diary at the same time, from different connected iPads, PC, smartphones. The data collected (bookings, modifications..) are all synchronised in real time. Working in a team has never been that simple.

Connexion to your POS

Boost Guestonline's power by connecting it to your POS. Save time by switching from reservation to invoicing in just one click. Gather all your important client data and create loyalty effortlessly just by consulting the key information (average spend, dishes ordered, etc.).

Our clients

From the local restaurant to the 3 Michelin star restaurant, more than 2500 restaurants have adopted Guestonline.

“One important factor to the success of a restaurant is customer service. Thanks to the online booking solution Guestonline offers, our team can spend a lot more time with our clients.” 

Sébastien Bras

CHEF / MAISON BRAS, LAGUIOLE

A team, values

Discover the team members who work every day behind the scene so that each reservation gets to you in a flash. 

Need some information ?

Don’t hesitate to contact us or to consult our FAQ.

Made with ♥ in Toulouse

Phone: (+33) 05.64.88.01.84 

     

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