The new reservation
diary

0 %

more clients

Get clients from your Website and your Facebook page

0 minutes

minutes saved per day

Gather your reservations and manage your tables

0 %

of returning clients

Manage your e-reputation and create loyalty

The restaurant booking system

simple, quick and performing

Guestonline is a booking management tool that allows your restaurant to be booked 24 hours. Manage your services, create customer loyalty, improve your e-reputation. We’ve been helping you with your digital transition for more than 10 years.

Our support team can be contacted 365 days a year to answer your requests.

Capture your clients on the Internet

Be bookable on line 24/7

Available in several languages, your Guestonline booking module fits your restaurant's colour scheme and displays perfectly on all computers, tablets and smartphones. Your restaurant can be booked on your own Website and your own Facebook page 24hours and 365 days a year. Icing on the cake : the module's integration only takes a few seconds.

Check your bookings from anywhere

Don't miss any reservation with the Guestonline mobile app (iOS and Android). Check your reservation diary outside the restaurant, add, confirm a booking. Your number of covers is always up to date on all devices (smartphone, iPad, computer).

A support team always here to help

Enjoy human and personalised support 365 days a year. Chat or phone them, it's up to you.

 Save time in booking management

Centralise and manage all your bookings

Simply the most advanced tool on the market to manage your restaurant bookings. Add your reservations in a few seconds and centralise all your bookings (telephone, walk-ins, Website, Facebook, The Fork, Michelin, etc.) on a single diary. Visualise the source of your bookings and identify the best communication channels for your restaurant.

Optimise your floor plan

Place your bookings in a few seconds, follow your services and renew your tables very simply. Manage your walk-ins efficiently. Visual and performing, save precious time during your service.

Improve customer service

Identify your clients and personnalise your greetings effortlessly. Improve your client database : preferences, allergies, booking history, customer details, birthday, etc. and cross useful data to make the difference. Use notes, tags/groups to segment your database automatically. You'll save time and improve your welcome for their next visit.

Limit no-shows

Save money with pre-payment available on the booking module. Ask for a deposit or take a credit card imprint at the time of booking to eradicate no-shows and maintain your income. No more empty table, food waste or loss of time for your staff.

Get your customers back

Improve your e-reputation

Master everything that is said on the Web about your restaurant. Gather the latest client reviews posted on opinion sites all in one place (TripAdvisor, Google My Business, Yelp, etc.), analyse customer feedback very simply and answer them in one click.

Retain your customers with no effort

Identify your best customers automatically and communicate simply with them. Exploit your intelligent database (booking frequency, tags, notes, average bill, etc.) and send targeted email and sms campaigns in an instant.

Connect your bookings to your POS

Boost Guestonline's power by connecting your reservation tool with your POS. Save time by switching from your bookings to your till in one click. Gather all your client data and retain your client effortlessly by crossing customer information (average bill, dishes ordered, etc.).

Build your ecosystem

Open API

Integrate our technology inside your ecosystem. Allow your tools to communicate and boost their power.

Multi-restaurants client file

Ensure a flawless welcome with the client database shared between all your restaurants. Visualise, share client history and preferences between your different sites.

Customised project

We answer specific demands about projects relating to online booking. We've got 10 years of expertise in this field.

POS connection

Combine booking information with customers' orders to get a comprehensive customer profile. See all compatible POS.

Download Guestonline on iPad

Our clients

From the local restaurant to the 3 Michelin star restaurant, more than 3500 restaurants have adopted Guestonline.

One important factor in the success of a restaurant is customer service. Thanks to the online booking solution Guestonline offers, our team can spend a lot more time with our clients.

Sébastien Bras

CHEF / MAISON BRAS, LAGUIOLE

A team, values

Discover the team members who work every day behind the scene so that each reservation gets to you in a flash.

+33 (0)5.82.95.08.92

Made with ♥ in Toulouse

Sales : (+33) 05.82.95.08.92
Support : (+33) 05.82.95.09.33

     

PARTNERS


API

FAQ