We've installed the automatic prepayment service with Guestonline. It is important to protect our activity and when the clients see all the work we do, they perfectly understand. Since we've set up the prepayment, no-shows have completely disappeared.

To personalise customer service, it is essential to know the least of their preferences and remember them. But after a while the human brain is a bit limited. Digital tools like Guestonline bring us a reliable and sustainable base to capitalise on this data while remaining the owner of this data. We can thus offer clients the best possible experience on a daily basis and create loyalty.

More than half of our reservations come from our booking module, it's a lot of time saved daily. We register our customers preferences in the software, which allows us to ensure an optimal reception and recognise each person.